RE: Your letter – No date or reference number on it
Sort Code: xx-xx-xx
Account: xxxxxxxx
My account was overdrawn in June (caused by Trustcard taking a payment before the due date without any notice). You charged me £150 for this. The high amount caused me to go even more overdrawn which you then charged me again for – you charged me for paying the charge!
I have received a letter (no date or reference number on it) saying that you are going to charge me a further £51 on 3rd August 2009. You expect me to pay £200 for an issue caused by Trustcard?
This is unacceptable.
If you take any more money from my account I will treat it as theft.
I expect a reply to this letter.
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